Doug Fine is a master trainer, specializing in leadership / management and supervisory training. He has more than 20 years of experience in training groups from diverse backgrounds and management responsibilities. He engages his participants to think anew about their roles and strives to elicit real-world situations from participants that can be used to illustrate learning points.
Here are some of the basic and advanced topics Doug can provide your team members:
Basic Supervisory / Management Training Topics
· Basic Supervision Skills
and Information · Don’t Get Sued: The Basics of Employment Law
· Hiring Superstars: Interviewing to Get the Best People
· Coaching the New Employee
· Effective Teamwork
· Coaching Staff
· Effective Leadership
Communications · Performance
Management and Appraisal · Conflict Resolution
· Improving Staff's Poor Performance
· Disciplinary Action: Taking the “Sting” out of Discipline
Advanced Supervisory / Management Training Topics
· Leading Staff Through Change · Leading Customer Service · Building Consensus
· Retaining Talent: A Boss’s Role · Motivating Your Staff To Deliver Their Best · Being Great Up Front: Basic Presentation Skills
· Performance Tactics: 3-Part
Series for Management
· Performance Is the Bottom
Line
· Developing a Balanced Set
of Metrics Linked to Strategy
· Creating a Balanced Score
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